Privacy policy

Last updated: April 29, 2026

Bowdown (“we”, “us”, “our”) respects your privacy. When you shop with us, you’re trusting us with your information — we don’t take that lightly.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our site, we may collect:

  • Personal details – name, email address, phone number
  • Order information – billing and shipping address, purchase details
  • Payment information – processed securely through our payment providers (we do not store your card details)
  • Device information – IP address, browser type, cookies, and how you interact with our site
2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your order or enquiries
  • Provide customer support
  • Improve our website and shopping experience
  • Send marketing (only if you opt in)

We don’t play games with your data — it’s used to run the brand, nothing more.

3. Payments & Transactions

Payments are securely processed through trusted providers including:

  • Shopify Payments
  • Afterpay
  • Apple Pay / Google Pay (if selected)

We do not store or have access to your full payment details.

4. Marketing & Advertising

We may use your information to:

  • Send emails or SMS (if you subscribe)
  • Run ads through platforms like Instagram and Facebook
  • Track website activity using cookies and pixels

You can unsubscribe from marketing at any time.

5. Sharing Your Information

We only share your information when necessary to operate the business, including:

  • Payment processors
  • Shipping providers
  • Website and analytics services

We do not sell your personal information.

6. Cookies & Tracking

Our site uses cookies to:

  • Keep the website running smoothly
  • Understand how people use the site
  • Improve performance and marketing

You can disable cookies in your browser settings if you prefer.

7. Data Security

We take reasonable steps to protect your information.
While no system is 100% secure, we use trusted platforms and industry-standard protection.

8. Your Rights (Australia)

Under Australian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request corrections
  • Ask questions about how your data is used

To do this, contact us directly.

9. Contact Us

For any privacy-related questions or requests, contact:

Email: contact@bowdownworld.com

10. Updates to This Policy

We may update this policy from time to time.
Any changes will be posted on this page.