Refund policy

We offer a 30-day return window from the date your order is delivered.

Returns

Items must be:

  • Unworn
  • Unused
  • In original condition with tags
  • In original packaging

Proof of purchase is required.

Change of Mind

We don’t offer refunds for change of mind.

Approved returns will be issued as store credit only.

Faulty or Incorrect Items

If your item arrives faulty, damaged, or incorrect, contact us immediately at: contact@bowdownworld.com

We’ll resolve it with a replacement or refund where required under Australian Consumer Law.

Return Process

All returns must be approved before being sent back.

To request a return, email:
contact@bowdownworld.com

Items sent without approval will not be accepted.

Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty.

Shipping fees are non-refundable.

Sale Items

All sale items are final. No returns, refunds, or exchanges.